Privacy Policy

Information We Collect

When you book our ultra-luxury experiences, we collect personal information necessary to provide you with exceptional service. This includes:

• Full name and contact information (email, phone number)
• Travel dates and guest preferences
• Special requests and experience selections
• Communication history with our concierge team

How We Use Your Information

Your information is used exclusively to deliver our bespoke luxury services:

• Coordinating your personalized itinerary with our concierge team
• Arranging villa accommodations, dining reservations, and VIP access
• Communicating important details about your experience
• Improving our services based on your feedback

Data Protection

We implement industry-leading security measures to protect your personal information. Your data is encrypted, stored securely, and accessible only to authorized team members directly involved in your experience. We never sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Partners

To deliver our comprehensive luxury experiences, we share necessary information with our vetted partners, including villa providers, restaurants, and transportation services. All partners are contractually bound to maintain the confidentiality of your information and use it solely for the purpose of serving you.

Your Rights

You have the right to access, correct, or delete your personal information at any time. Simply contact your dedicated concierge or reach out to us directly, and we will promptly address your request.

Cookies & Analytics

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings. We use analytics to understand how visitors interact with our site, helping us improve our digital experience.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website or directly to you if you are an existing client.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at +297 562 4770. Your trust is the foundation of our service.