Terms of Service | All-Inclusive Aruba

Welcome to All-Inclusive Aruba. By booking our ultra-luxury experiences, you agree to the following terms and conditions. Please read them carefully.

1. Service Overview

All-Inclusive Aruba provides bespoke luxury vacation experiences including private villa accommodations, 24/7 concierge services, chauffeured transportation, exclusive dining access, and VIP experiences throughout Aruba. Our services are designed for discerning travelers seeking the pinnacle of personalized luxury.

2. Booking & Reservations

All bookings are subject to availability and confirmation by our concierge team. Upon submitting a booking request, a member of our team will contact you within 24 hours to discuss your preferences, confirm details, and provide a customized quote. A booking is only confirmed once agreed upon by both parties and the required deposit has been received.

3. Pricing & Payment

Pricing varies based on villa selection, duration of stay, number of guests, and selected experiences. All prices are quoted in USD. A deposit is required to secure your reservation, with the remaining balance due prior to arrival. Your concierge will provide complete payment details during the booking confirmation process.

4. Cancellation Policy

We understand plans may change. Cancellations made 30 or more days before arrival are eligible for a full refund minus a processing fee. Cancellations within 14-30 days receive a 50% refund. Cancellations within 14 days of arrival are non-refundable. We strongly recommend travel insurance for your protection.

5. Guest Conduct

Guests are expected to conduct themselves with respect for our staff, partners, and the properties we provide. Any damage to villas, vehicles, or partner venues is the responsibility of the guest. We reserve the right to terminate services without refund if guest behavior is deemed inappropriate or dangerous.

6. Liability Limitations

While we strive for perfection in every aspect of your experience, All-Inclusive Aruba is not liable for circumstances beyond our control, including but not limited to: weather conditions, flight delays, venue closures, or force majeure events. We will always work diligently to provide alternative arrangements when issues arise.

7. Third-Party Services

Our experiences involve coordination with vetted third-party providers including villa owners, restaurants, and activity operators. While we carefully select our partners, each maintains their own terms of service. We act as a facilitator and are not responsible for the independent actions of third parties.

8. Health & Safety

Guests participate in activities at their own risk. We recommend consulting with a physician before engaging in water sports, ATV rides, or other adventurous activities. Please inform your concierge of any medical conditions, allergies, or dietary restrictions so we can accommodate your needs.

9. Intellectual Property

All content on this website, including text, images, logos, and videos, is the property of All-Inclusive Aruba and protected by copyright law. Unauthorized use, reproduction, or distribution is prohibited.

10. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services following any modifications constitutes acceptance of the new terms.

11. Governing Law

These Terms of Service are governed by the laws of Aruba. Any disputes arising from these terms or your use of our services will be resolved through arbitration in Aruba.

12. Contact

For questions regarding these Terms of Service, please contact us at +297 562 4770. Our team is available to clarify any concerns you may have.

Last updated: December 2024